Shipping Policy

Last Updated: June 22, 2026

At GlowUpMate, we are committed to delivering your skincare products safely and on time. Please review our Shipping Policy below.

1. Order Processing

• Orders are typically processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak periods, processing times may be slightly extended.

2. Shipping Coverage

Currently, GlowUpMate ships across Pakistan.

We may expand our shipping services to additional regions in the future.

3. Delivery Time

Estimated delivery times are as follows:

• Major Cities: 2–5 business days
• Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on courier services, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, GlowUpMate may offer free shipping promotions on selected orders or during special campaigns.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number via email, SMS, or another available communication method, allowing you to track your shipment.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

GlowUpMate is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

7. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Courier delays
• Weather conditions
• Public holidays
• Natural disasters or unforeseen events

GlowUpMate shall not be held liable for delays caused by such circumstances.

8. Damaged or Lost Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of receiving the order or expected delivery date.

Our support team will work with the courier service to resolve the issue as quickly as possible.

9. Cash on Delivery (COD)

GlowUpMate offers Cash on Delivery (COD) where available. Customers are requested to ensure someone is available at the delivery address to receive the order.

10. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

GlowUpMate
Email: glowupmateinfo@gmail.com
Website: www.glowupmate.com